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Brisanje naloga – eWallet

Aplikaciju eWallet razvija Platinum solutions. Nalog i sve podatke možete obrisati na jedan od dva načina:

U aplikaciji

  1. Prijavite se u aplikaciju eWallet.
  2. Otvorite karticu Podešavanja (donja navigacija).
  3. Dodirnite Obriši nalog i potvrdite.

Nalog i podaci se brišu odmah.

Bez aplikacije, putem emaila

Pošaljite email na platinumsolutions.ithelp@gmail.com sa naslovom „eWallet – brisanje naloga“, sa email adrese kojom ste registrovani. Zahtev obrađujemo najkasnije u roku od 30 dana i potvrđujemo vam emailom.

Šta se briše

Trajno se brišu: nalog (ime, prezime, email, heš lozinke), sve loyalty i gift kartice, svi fiskalni računi, sva deljenja (ona koja ste vi podelili i ona koja su drugi podelili sa vama), favoriti i kodovi za reset lozinke. Ne zadržavamo nikakve podatke nakon brisanja.

Delete account – eWallet

The eWallet app is developed by Platinum solutions. You can delete your account and all data in one of two ways:

In the app

  1. Sign in to the eWallet app.
  2. Open the Settings tab (“Podešavanja”, bottom navigation).
  3. Tap “Obriši nalog” (Delete account) and confirm.

Your account and data are deleted immediately.

Without the app, by email

Send an email to platinumsolutions.ithelp@gmail.com with the subject “eWallet – delete account” from the email address you registered with. We process the request within 30 days and confirm by email.

What is deleted

We permanently delete: your account (name, email, password hash), all loyalty and gift cards, all fiscal receipts, all shares (both those you shared and those shared with you), favorites and password reset codes. No data is retained after deletion.